directors asked for network team, security team, and the server team’s assistance in finding out what the heck was going on. Directors and demanded that the problem be fixed NOW. Some of the company "higher-ups" contacted our I.T. Now, this issue had been going on for a few months but it wasn't a big deal until now. We’ve all heard that one at some point in time haven’t we? (cough, Vista)… Anywhoo, lets move on. I didn’t have a problem until I got this Windows 7 PC!”. Some people started clamoring, “Give me back my old Windows XP computer. One person would claim, “The network is the problem!”, or “The servers are the problem!”, or “The deployment image is the problem!”. But after a short while, the issue exploded and the “blame game” started up. A few weeks went by and I never heard anything about it. I emailed some of this information to the support personnel to inform them that since no one could find the root cause, I recommended to take a look at Mark's blog posts for guidance. I remembered a TechEd 2010 video called "" by Mark Russinovich, and I remembered reading some of his. In the beginning (when this issue really started), I pretty much knew where to start looking to resolve the problem. This issue did not occur on computers with the standard deployment image. All the user had to do was sit and wait around 10 minutes (or longer) until the computer displayed the desktop. We knew that the computer was not frozen at the “Welcome” screen after logging in because the please wait circle icon was rotating. When a user would log in with their domain credentials on a PC with the 100GB image, it would literally take anywhere from 7-15 minutes for the desktop to go from logon screen to desktop view. When these computers started getting deployed on our network, a strange issue was happening. One special note about the larger deployment type is that it has Faronics DeepFreeze installed on it to prevent system changes. The large image has a great deal of large software installs embedded in the image, while the smaller image is a standard one that include Microsoft Office, Adobe Reader, and other similar core apps that one may need. There is one very large specialty “image” (100gb in size) and one smaller “image” (15gb) for the general staff. We use two different Windows deployment types depending on where the computer is going. My company started deploying Windows 7 computers throughout the organization during the summer. This is a special post on a troubleshooting event that I was able to participate in which occurred a short while ago.
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